Returns and refunds

The 7 Promise

You have 90 days from delivery to love Just 7. If you don't, email us and we'll refund that order in full. Keep the pouch. No return needed.

Covers every order, one-time or subscription, not just your first.
One refund per household.
Refunds go back to your original payment method, usually within 5 to 10 business days.
Damaged or wrong order? Send a photo and we'll replace it.
Subscriptions: skip, change or cancel anytime before your next pouch ships.

Questions now? Contact us.

Pre-order now

Leave your email and we'll follow up with next steps, with subscribe and save from day one.

And from the first pouch, 7% of every sale goes to animal sanctuaries and nonprofits.^†