26 answers · Just 7 FAQ
Company and contact
Who we are and how to reach a real person.
Company and contact questions
How do I contact Just 7?
Use our contact page or email just7sheets@gmail.com. A person reads every message.
What's your email address?
just7sheets@gmail.com.
Do you have a phone number?
No phone line at launch. Email us and a person will reply.
How fast do you reply?
A person reads every message and we reply as quickly as we can.
Can I ask about an ingredient sensitivity?
Yes. Choose "Ingredients or sensitivities" on our contact form.
How do I contact you for press?
Choose Press on our contact page.
Is there a physical store?
No. Just 7 is sold online.
Do you have a mailing address for returns?
You don't need one. The 7 Promise means you keep the pouch, no return needed.
Who is behind Just 7?
A small team that reads every label. About us.
What is Just Seven's story?
We wanted a laundry sheet we could explain in one breath. Our story.
Why should I trust Just 7?
We name every ingredient, mark unproven claims with † and track them on our claims page.
Where can I read your privacy policy?
Here: privacy policy.
Where are your terms of service?
Here: terms of service.
Are you on social media?
Yes, @just7sheets.
Can I suggest a new product?
Yes, please. Tell us.
Can I suggest a FAQ question?
Yes. If your question isn't here, ask us and we may add it.
What is Ask Just?
Our on-site helper. It answers only from this FAQ and never guesses. If it can't find an answer, it sends you to a person.
Does Ask Just use AI to make up answers?
No. Ask Just matches your question to answers in this FAQ. It never writes new answers.
What if Ask Just doesn't know?
It'll say so and point you to our contact page.
Can I work for Just 7?
We're small for now. Say hi on our contact page.
Where can I find the Learn library?
Here: Learn, with guides on labels, stains, pets and more.
Why should I choose Just 7?
Seven named ingredients, fragrance-free, no PVA, nothing from animals, and 7% of every sale to animal sanctuaries and nonprofits.† Why Just 7.
Is Just 7 a real company?
Yes. Just Seven is a small, independent brand launching with pre-orders now.
How do I report a problem with the website?
Tell us on our contact page. Include the page and what happened.
How do I update my email preferences?
Use the link at the bottom of any Just 7 email, or contact us.
How do I delete my data?
Contact us and we'll remove your email and pre-order details.
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