38 answers · Just 7 FAQ
Pricing and subscriptions
$19 one-time, $15 subscribe and save, $14 each on 3 or more with subscribe and save.
Pricing and subscriptions questions
How much is a pouch with subscribe and save?
$15 a pouch, 21% off, on every delivery.
How much is a one-time pouch?
$19.
How do I get $14 a pouch?
Subscribe to 3 or more pouches per delivery and each one is $14.
What's the cost per load?
About $0.25 a load on subscribe and save: $15 for up to 60 loads.†
What's the cost per load on a one-time pouch?
About $0.32 a load: $19 for up to 60 loads.†
What's the cost per load at $14?
About $0.23 a load: $14 for up to 60 loads.†
How do I compare detergent cost per load?
Divide the price by the number of loads at your real dose. How to compare.
How much do I save with subscribe and save?
21% off the one-time price: $15 instead of $19.
Is the subscription discount only for the first order?
No. $15 on every delivery, not just the first.
How often can subscriptions ship?
Every 4, 8 or 12 weeks, your pick.
Which subscription frequency should I pick?
One pouch is up to 60 loads. Doing 5 loads a week, every 12 weeks fits. Doing 15 a week, pick every 4.
Can I skip a subscription delivery?
Yes. Skip, change or cancel anytime before your next pouch ships.
Can I cancel my subscription anytime?
Yes, anytime before your next pouch ships. No fees.
Is there a cancellation fee?
No.
Is there a minimum subscription length?
No minimum. Cancel anytime before the next pouch ships.
Can I change my subscription frequency?
Yes, anytime before the next pouch ships.
Can I change how many pouches I get?
Yes. On subscribe and save, 3 or more per delivery are $14 each.
Do subscriptions ship free?
Yes. Free shipping on every subscription order.
Do one-time orders ship free?
Free on one-time orders of 2 or more pouches. One-pouch shipping costs are set before launch.
Will prices go up?
Same price on every delivery. If we ever change prices, subscribers hear first.
Is there a coupon or discount code?
No codes at launch. The best price is $14 each on 3 or more with subscribe and save.
Do you offer a student discount?
Not at launch.
Do you offer a military or first responder discount?
Not at launch. We'll post it here if that changes.
Do you have a referral program?
Not at launch.
Are there bundles?
Yes, in a way: 3 or more pouches on subscription are $14 each.
Is Just 7 more expensive than liquid detergent?
It depends on the brand and your dose. Compare per load: ours is about $0.25 a load on subscribe and save.†
Why is Just 7 priced the way it is?
Seven checked ingredients, a pullulan film, small-batch production, and 7% of every sale to animal sanctuaries and nonprofits.
Does the price include the donation?
Yes. 7% of every sale goes to animal sanctuaries and nonprofits, at no extra cost to you.†
Are subscriptions worth it?
If you do laundry every week, yes: you save 21% and never run out. Subscriptions vs store-bought.
How do I manage my subscription?
We'll email you a link to manage it when subscriptions open.
Will I get a reminder before a subscription ships?
Yes, we plan to email before each renewal so you can skip or change it.
Can I pause my subscription?
Yes. Skip deliveries, or change to every 12 weeks.
Can I switch from one-time to subscription?
Yes. Choose subscribe and save on your next order.
Can I subscribe to Just 9 later?
Once Just 9 launches, we'll add it to subscriptions.
What if my payment fails on a subscription?
We'll email you to update it before anything ships.
Can I get a refund on a subscription?
Yes. The 7 Promise covers every order, one-time or subscription. One refund per household. Refund policy.
Is the $14 price for one-time orders of 3?
The $14 price is for 3 or more pouches with subscribe and save. One-time pouches are $19, with free shipping on 2 or more.
Is $0.25 a load good for laundry detergent?
It's in a normal range for a concentrated detergent. Compare at your real dose to be sure.
Nothing here matches. Search all 1,111 answers or
Didn't find it? Search all 1,111 answers or contact us.